Monday, January 14, 2013

EULA and SLA Information

From time to time we do need to re-advise people about the eValid End User License Agreement (EULA). This license applies to all eValid installations, worlwide. You've agreed to this license when you "click-through" in the eValid product installation step.

As we continue to upgrade our infrastructure and make changes to servers for eValid and its various support systems, a question often arises about our Service Level Agreement (SLA). For some of our "public facing" website support, and for some of our Commercial Licenses, we rely in part on machine resources provided to us by Verio (An NTT Communications Company) which are supported to the 99.9% level via Verio's own UNIX Hosting Accounts SLA.

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